Privacy Policy

1. Introduction

Dentisfy is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the "Service"). By accessing the Service, you agree to this policy.

2. Information We Collect

A. Personal Data

  • Dental Professionals: Name, license number, email, phone, clinic address, payment details.
  • Patients: Only anonymized case data (e.g., "Case #X123"); as much as possible, no identifiable information (names, raw photos) on the platform.

B. Technical Data

  • Device IP, browser type, usage patterns (via cookies).
  • Scan files (STL/DICOM) with all metadata removed.

C. AI Training Data

  • Anonymized dental images labeled by professionals for AI development (opt-in only).

3. How We Use Your Information

PurposeData TypeLegal Basis
Facilitate lab ordersDentist contact, case specsContractual necessity
Process paymentsBilling detailsLegal obligation
Improve AI toolsAnonymized labeled imagesConsent
Secure platformIP/logsLegitimate interest

4. Data Sharing & Disclosure

We never sell your data. Limited sharing occurs with:

  • Labs/Technicians: Only case specifications (no dentist/patient identities).
  • Suppliers: Order details (e.g., material type, quantity).
  • Legal Compliance: If required by law (e.g., subpoena).

5. Data Security

  • Encryption: AES-256 for data at rest, TLS 1.3 for transfers.
  • Access Controls: Role-based permissions (e.g., labs see only assigned cases).
  • Audits: Annual penetration testing.

6. Your Rights

  • Access/Delete: Request your data via [Privacy Dashboard].
  • Correct: Update profile in Settings.
  • Opt-Out: Unsubscribe from emails (footer link).

7. Patient Data Strictures

  • Prohibition: Uploading identifiable patient data (names, X-rays with metadata) violates our Terms and triggers account review.
  • Anonymization Guide: please remove patient info from files before uploading.

8. Changes to This Policy

We will notify users of material changes via email or in-app alerts.

9. Contact Us

For GDPR requests or questions:

Email:cs@dentisfy.com

Last Updated: Aug 13, 2025